Privacy Policy

This Privacy Policy explains how Shipping With Us ("Shipping With Us", "we", "us", or "our") collects, uses, stores, and shares information when you access our website, create an account, obtain a Suite ID, or use our logistics and fulfillment services.

1. Information We Collect

Shipping With Us collects information necessary to provide and operate the Services. This may include your name, email address, phone number, account information, Suite ID, shipment details, package contents and declared values, delivery and billing addresses, communication records, payment-related metadata processed through third-party payment providers, and technical information such as IP addresses, device information, browser type, usage data, and system logs. We collect this information directly from you, automatically through your use of the Services, and from service providers involved in processing your shipments and payments.

2. How We Use Your Data

Shipping With Us uses your information to provide, maintain, and improve the Services. This includes processing shipments, managing storage and fulfillment operations, coordinating delivery through third-party carriers, facilitating customs clearance, processing payments, communicating with you regarding your account or shipments, preventing fraud, investigating suspicious activity, enforcing our Terms of Service, and complying with legal and regulatory obligations. We may also use operational and analytical data to improve system performance, security, and user experience.

3. Data Sharing

Shipping With Us does not sell personal information to third parties. We may share information only when necessary to provide the Services or comply with legal obligations. This may include sharing information with shipping carriers, warehouse and fulfillment partners, payment processors, customs authorities, government agencies, fraud prevention providers, insurance providers, professional advisers, and service providers that assist in operating our platform. Information may also be disclosed when required by law, legal process, regulatory request, or to protect the rights, property, security, or operations of Shipping With Us and its users.

4. Cookies & Tracking

Shipping With Us uses cookies and similar technologies to support the functionality, security, and performance of the Services. These technologies may be used for account authentication, session management, OTP-based login verification, fraud prevention, security monitoring, website analytics, and service optimization. Certain cookies are essential to the operation of the Services. If you disable or restrict cookies through your browser or device settings, some features may not function properly or may become unavailable.

5. Data Security

Shipping With Us implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration. While we take reasonable measures to protect your information, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. Accordingly, Shipping With Us cannot guarantee absolute security and disclaims liability for unauthorized access or events beyond its reasonable control.

6. Your Rights

Depending on your location and applicable law, you may have the right to access, correct, update, delete, or restrict the processing of certain personal information held by Shipping With Us. You may also have the right to object to certain processing activities or request a copy of your personal data. We will review and respond to requests in accordance with applicable legal requirements. Certain information may be retained where necessary to fulfill contractual obligations, comply with legal requirements, resolve disputes, prevent fraud, enforce our agreements, or maintain operational records.

7. Contact

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, you may contact Shipping With Us using the details below: Shipping With Us, Email: ayala@shippingwithus.com, Website: www.shippingwithus.com. Shipping With Us will make commercially reasonable efforts to respond to privacy-related inquiries and requests in accordance with applicable laws and regulations.